Triumph Dining recently launched an expanded an updated version of its Gluten Free Restaurant Guide and has authorized me to celebrate this happy event by giving away copies of this wonderfully useful book. I have already sent a copy to the fourth person to submit a brief article on how to ensure an enjoyable, relaxing, and ‘safe’ restaurant experience. Ill be awarding books to the eighth, twelfth, and sixteenth person to submit their ideas. Here is what my fifth contributor had to say:
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“Many people who are celiacs will avoid restaurants quite often because the experience is just too complicated for themselves and the servers, but it doesn’t have to be this way.
“However as more and more of us get diagnosed with celiac disease and learn that we have gluten intolerance I am finding that many restaurants are starting to offer gluten-free options on the menu as well as doing a better job of teaching their service staff about our special requirements. There’s still a long road ahead of us, because many restaurants are not hip to the gluten-free way of life-so until that happens I want you to be aware that the learning curve can feel straight up for both you and your server.
“Occasionally, you’ll come across a restaurant and server who is up on this situation, but that is the exception and not the rule.
“The reality is with some planning and the right strategies you will feel confident walking into any restaurant and know that you are getting a wheat and gluten-free meal.
“The first rule that I always follow when eating out is to try and learn as much as I can about the restaurant in advance. For example if somebody wants to go to an Italian restaurant I know right away that my options are going to be severely limited because Italian cuisine is based heavily around pasta and breads. But that doesn’t mean I can’t go it just means I’m going to be eating salads, potatoes, and have to order other side dishes like rice and vegetables.
“In addition I want to keep in mind that some of the Italian menu items are often breaded such as veal parmigiana, which is made often with a combination of bread crumbs and Parmesan cheese. If they have a website – usually a quick scan of the appetizers and entrees will reveal if they have enough options to assemble a gluten free meal for me.
“The second rule that I always follow if I am at all unsure my server might mess up is to explain the reasons why I have these special dietary requirements. And I’m going to give you some power phrases in a minute to help get their attention and drive the point home. If you’re thinking that your server isn’t taking your requests seriously I recommend you use sentences and words like I have a severe allergy to wheat and gluten, it is extremely important that I do not eat that in your restaurant tonight. Statements like that always get the point across.
“The reality is celiac disease and gluten intolerance does not produce the same violent reactions that food allergies do with things like shellfish and peanuts. However most restaurant staff understand the ramifications and consequences of an allergic reaction in a restaurant-so I always play on that fear instead of trying to explain the complexities of a food intolerance or celiac disease.
“I’m finding with increasing frequency that when I explain my need to avoid wheat and gluten, that a common response from the server is are you a celiac?, To which I always reply [even though I am not] yes, and I really appreciate you taking care of me tonight. This usually, in fact almost always gets the point across and confirms in my mind that the server understands my needs.
The third and final thing that I always ask when the food arrives is asking “you double checked and there is no wheat or gluten in anything I am eating right?”
“It is extremely rare that this last question fails to confirm that my meal is safe if I’ve taken the appropriate measures in advance.
“A couple of other ideas that I have found to be helpful, include asking to speak to the manager of the restaurant when you arrive. The idea here being that the restaurant manager is more accountable to the operation and the safety of his or her customers, then servers are. In addition servers might be new, or managing multiple tables-so if the manager is involved in your dining experience you further minimize the risks of winding up with wheat or gluten in your meal.
“Many people find that over time they develop a list of their favorite restaurants and cuisines in their area, and if they travel a lot, restaurants and restaurant chains that will go out of their way to accommodate you or have gluten-free foods on the menu.
“Many restaurants and restaurant chains especially, will provide information about their menus, and gluten-free details that you can study online.
“Remember that the onus is on you to tell your servers as much information as necessary to make sure that you have a safe meal.
“And lastly planning and learning as much as you can, before going to any restaurant will help you tremendously. If you can’t do any research before you get there, these tips should help you enjoy a gluten and wheat-free meal.”
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I hope many more of you will submit your ideas on this vital issue. My e-mail address is gfceliac@gmail.com. To learn more about Triumph Dining and the many resources it has to offer, click on the icon in the right sidebar. To read all the letters that have been submitted, scroll down to the end of this article (past the ads) and click on the red tag that reads “restaurant guide giveaway”.